SHIPPING PROCESS
From the time your order is placed, it will take about a week to process your order, regardless of the shipping option selected at checkout.
You will receive a confirmation e-mail with the tracking link once your order ships.
Most packages are delivered to the mailbox or front door of the address provided; however, it is up to the delivery courier to decide if the package is safe being left in the open.
TRACKING YOUR ORDER
You will receive a confirmation email once your order has been processed to the email address provided at the time of checkout, which can take up to 72 hours.
You will receive a second email once your order has shipped, which will include your tracking number and a link to receive updates on your order
INTERNATIONAL TAXES AND DUTIES
International customers (outside of Singapore) are responsible to pay any applicable inbound duties, taxes, and any other fees which your local Customs authority deems appropriate. These fees are paid to your local carrier or government and are not collected by me, and thus cannot be refunded.
I ship international packages DDU (duties and taxes unpaid), meaning that these fees are not included in the price of the goods you purchase from my website. All applicable fees must be paid by the recipient to receive the parcel. As I am unable to advise on the amount of these fees, please contact your country's customs office or tax agent for respective charges and rates on a package coming outside of your country.
WRONG ADDRESS DISCLAIMER
Please make sure to enter your shipping address correctly. I do my best to expedite processing and shipping times; therefore, there is a small window to cancel/change your order or update the address associated with your order.
If you decide to cancel your order or change your shipping address, please contact me through the contact form or @bbeiex (twitter) as soon as possible.
I will do my best to make the change; however I cannot guarantee that I will be able to do so.